Contact us

Hours + Location

We are open Monday through Friday 8am-5pm GMT
Location: England
Support is available Monday through Saturday 9am-6pm EST
Location: Florida

General Enquiries

We are so happy you’ve found Picturestitch Machine Embroidery Designs. We’d love to hear from you! Please use the contact form below to contact us. Allow up to 3 business days to respond, as we get many requests and questions per day.

Customer Assistance

If you need help, this form ensures we get your message. Please do not email directly because it could end up in spam filters.

In addition, Please do not post your question in the facebook group if you’ve emailed us. Let us troubleshoot your issue and help you as quickly as we can. Duplicate requests only slow down our process.